If you select the Security checkmark before you submit, then only members of our security team will have access to your report.Īre you interested in partnering with the Thunderbird project? Do you provide services that could improve the experience of using Thunderbird? Do you deploy Thunderbird at scale and want to provide a better experience for your users? Please send us your proposal at. To report a security issue related to Thunderbird, describe the issue in a new Thunderbird bug report on Bugzilla. Matrix support in Thunderbird Chat is coming soon! You can log onto Matrix by following instructions on the wiki. You can chat with other users and members of the Thunderbird team on the #thunderbird channel on Mozilla’s Matrix chat server. Remember to be courteous, as most of the people providing support on this site are volunteers and fellow Thunderbird users like you! You can ask a question on the support website. There you can search for articles, ask questions, and read tutorials. If a someone asks you for any of these thing, stop what your doing immediately and go somewhere else.The best place to start looking for answers if you have questions about Thunderbird is the Mozilla Support website, specifically the Thunderbird page. Credit card number or bank information for payment.Here are a few pieces of information that you should never provide: Any Thunderbird or system error messages.A description of what actually happened.A description of what you expected to happen.A description of what you were doing when the problem occurred.A list of Thunderbird add-ons if you have them installed.The version of Thunderbird that you're using (for example, Thunderbird 3.1.6).Your operating system (for example, Windows 7, Windows XP, Ubuntu 10.04, Mac OS X 10.6.4 Snow Leopard).Here's some useful information to include in a request for help: This will help the support person recreate your problem and come up with a solution for you. The rule of thumb for help requests is that you should provide as much information as possible about your problem. You will get answers from the Thunderbird support team and also from the Thunderbird user community. If you cannot find an answer in the forum, then go ahead and post the question yourself.Someone else may have already asked the same or a similar question and has had an answer posted to the forum. Search the support forum for an answer to your question.Few things make a support person's day than a thank you from a continent away.Īn effective way to use the Thunderbird support forums is to search first and ask questions later. Be polite and say thanks to whoever helps you.Your answer may help someone else with the same question and posting it will free up support resources to help someone else. If you answer your own question before someone else does, post the answer to the forum.You may have to wait a bit to have someone answer your question. As with any volunteer organization, someone may not be available to immediately help you.Most volunteers do what they do because they want to help others become better computer users. Volunteers provide much of the Thunderbird support.You can see what people are asking about Thunderbird at. is a computer question and answer site that has information about many computer products, including Thunderbird. To find answers and solutions, you can search the mozillaZine knowledge base at and the mozillaZine support forum at. MozillaZine is an independent, volunteer-run web site that contains information about Thunderbird and other Mozilla products like the Firefox web browser. The Official Mozilla Thunderbird Knowledge Base is a searchable collection of articles about how to install, configure, use, and troubleshoot Thunderbird. Official Mozilla Thunderbird Knowledge Base It contains a searchable question and answer archive that you can use to research solutions to problems. The Official Mozilla Thunderbird Support Forum is where users post queries about using, configuring or resolving problems with Thunderbird. Official Mozilla Thunderbird Support Forum ![]() The official Mozilla Thunderbird knowledge base.The official Mozilla Thunderbird support forum.These are all freely available on the web. To help you get the additional information you need, we want to tell you about some other Thunderbird support resources. However, we know that you might need more information about a topic, that there are questions we did not answer, and that what is true today may not be true tomorrow. All the authors hope that we have succeeded in doing this. The main goal of this manual is to teach you about Thunderbird so that you can manage your email with it.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |